Follow ups contribute to a major part of any manager’s day. This system has been in place for decades and seems to be the only reliable and effective way to know what your team is actually up to.
Most managers today are focused on developing, processing and implementing tools that would enable them to effectively follow up with their teams. But what they should actually focus on is a little shift in perspective.
Think about it this way – what if each team member was sensitive enough to give you an update on every task as it’s done? For traditional managers, that might seem far fetched. But modern management says otherwise.
Let’s dive deeper.
Should managers be chasing team members for follow ups?
Let’s look at the above example. It’s something every manager goes through on a daily basis. Delayed responses from team members, no updates on the work done, and eventual micromanagement are only some of the problems in the traditional way of following up.
In an attempt to solve these problems, we are going to look at each scenario from both manager and team member’s perspective to find a solution through the modern way of management.
Scenario 1: If the work is done on time, modern way of management suggests that your team members should give you an update right away. Managers shouldn’t be running after employees for follow ups.
Scenario 2: If the work had been delayed, a simple text communicating the difficulty that caused the delay should do the trick. It is important to remember that any difficulty should be reported right away by your team members to find quick solutions to them.
Scenario 3: If the work was not completed altogether, team members should be encouraged to be honest and communicate the same. Asking for more time is always better than not accomplishing a task to its fullest.
There’s only one thing common in each scenario discussed above – team members have full transparency and work in a culture of trust. And it remains one of the major building blocks of modern management.
Modern way of management let’s team members work in their own spaces and to their full potential. It is about creating an environment and culture where your team members feel their most productive. And it must reflect in your team values, communication, and everyday work.
Modern ways of working is taking over the traditional ways
The traditional way of management revolved around constantly following up with team members. It did ensure that the work gets done, but at a cost. Micromanagement was one of the main reasons why team members needed a change in the traditional ways.
And even today, when businesses have adapted modern techniques of managing teams – traditional ways seem to be the norm. Managers assign work, then they ensure that it gets done.
But you will be able to build a much more efficient team if you simplify and streamline this follow up process.
For instance, imagine having a team that would give you an update as soon as they complete a task. Or ask for help right away everytime they are confused about work.
Sounds good? I am sure it does. So why doesn’t everybody just do that?
Because if you don’t have a relationship with your team members where they feel comfortable talking to you – it is unlikely for them to reach out to you for anything.
If you wish to build a balance between timely follow ups and letting your team work at its own pace, you need to build a team that way.