Transparency in work culture feels like an honest two way conversation between the business and its teams. Which is why it has a direct relationship with employee satisfaction.
In other words, team members feel a stronger sense of belonging when their relationship is built on openness and trust. Leading to higher trust among team members, enhanced communication, and increased productivity.
Today, most companies are operating in an era of increased transparency. And even the employees want full clarity in business operations and goals, as well as the processes and decision making.
Nobody wants to work for a business they don’t trust. And we see a growing pressure on organisations to work towards building this culture.
But building a strong, transparent culture is more than just knowing what everyone is upto. And it’s definitely more than playing weekly games with the team.
The problem with building transparency in teams
Every business or manager would like to know what their teams are upto at every point during the day. But they might not always want to communicate what their day looks like.
The truth is, everybody wants to know what’s going on with others but they barely want to share what’s going on with them. And this is where most teams fail when adapting to a transparent work culture.
When trying to build an encouraging and honest environment for your team, you need to lead by example. If you want your team members to truly trust you, you need to equip them with the information they would need to build this trust.
Everything that you want your team to do, you need to do it for them first.
Show what you stand for
Transparency isn’t something that naturally comes to someone. But it leads teams to growth and success.
As a transparent manager or business, you need to strive for a work environment where teams are not hesitant in owning up to their mistakes. And to achieve this, you need to acknowledge your mistakes and own them whenever they happen.
Similarly, if you want your team members to mean what they say, you need to keep all your promises and be honest with your team.
Give your employees a voice
In order to overcome shortcomings, it is essential that you build a system to address them. And while weekly meetings can feel like a great way of doing this, they don’t always go all the way.
To build a responsive team, you need to provide them the ability to share and stay connected anytime, anywhere.
When you get team members to openly communicate with each other, you provide them with a space to share better ideas. Giving your employees a strong voice encourages them to stop working in silos and focus on achieving the business goals.
Building transparency within your team requires attention, especially initially. When teams are introduced to new tools or processes, it is essential that you guide them through it and help them understand how they will benefit from it.
You also need to be aware if something does not work for your team or if they are struggling to keep up with the change. Only then you can overcome these hurdles and have an efficient system in place to promote a transparent environment.
Simultaneously, a good manager must be attentive to team member’s mood and health in their everyday work. Since these factors play a great role in teamwork, it is essential that any erratic patterns are addressed and you provide the support that team members need from you. It will also help keep in check that your own mood does not impact the team in any way.
Deliver bad news well
Nobody likes to be the bearer of bad news. But that is kind of your job.
The problem does not arrive with delivering bad news. It begins because most people do not know how to deliver bad news well.
Since most bad news is obvious to team members, it is essential that you address it as quickly as possible.
Managers that shy away from tough situations and assign blame are as far from transparency as they can be. On the other hand, when managers have the courage to take over any uncomfortable situations, they prove that they would go far and beyond for the good of the business.
This same sense is instilled in team members.
Tools & processes can support your culture
Technology and tools have also made it easier than ever to build highly transparent work culture. They enable your teams to better communicate and collaborate with one another.
Having processes in place on how your team should communicate, collaborate and work together can help you in achieving higher transparency across teams and team members.
Transparency is about openness, not just blurting out whatever comes to your mind.
You need to build an honest space where team members do not hesitate in sharing their thoughts and are able to freely flow through ideas.
Honest and straightforward environment empowers your teams to do better work together.